There are several possible causes of this problem. What follows is a step by step instruction on how to isolate the cause.

Open a MSDOS command window from the Start > Programs menu and type either of the following commands depending upon your computers operating system.

If your machine is running either a Microsoft Windows NT4.0 or 2000 then Click Here

If your machine is running either a Microsoft Windows 95 or 98 then use then winipcfg /all command as shown below.

Now you will be presented with the following window.

Next

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